New in the telemarketing or Lead Purchasing faculty? Here we provide
some simple definitions for the different types of sales leads
available through LeadPro.
Sales lead
From Wikipedia, the free encyclopedia
|
|
This article does not cite any references or sources. (May 2007)
Please help improve this article by adding citations to reliable sources. Unverifiable material may be challenged and removed. |
A sales lead
is the identity of a person or entity potentially interested in
purchasing a product or service, and represents the first stage of a
sales process. The lead may have a corporation or business associated
with the person(s). Sales leads come from either marketing lead
generation processes such as trade shows, direct marketing,
advertising, Internet marketing or from sales person prospecting
activities such as cold calling. For a sales lead to qualify as a sales
prospect (or equivalently to move a lead from the process step sales lead to the process sales prospect)
qualification must be performed and evaluated. Typically this involves
identifying by direct interrogation the lead's product applicability,
availability of funding, time frame for purchase. This is also the
entry point of a sales tunnel,sales funnel[1] or sales pipeline [2].
Once
a qualified lead exists, additional operations may be performed such as
background research on the lead's employer, the generally market of the
lead, contact information beyond that provided initially or other
information useful for contacting and evaluating a lead for elevation
to prospect, the next sales step.
If a sales lead eventually
makes a purchase, this is called conversion. The ratio of sales leads
that convert is often referred to as the conversion rate, a way to
measure the effectiveness of a sales process, sales team, or sales
person.
Cinematic reference: the boiler-room salesmen in the
movie Glengarry Glen Ross refer to wanting to get "the good leads"
which will close more easily (result in closed sales, i.e. a financial transaction).
Graphical reference: Leads & Opportunities in the Sales Pipeline [3]
Real time leads
Real
time leads is a resource that allows an individual to build a
home-based business such as a franchise or MLM. These leads contain
names of and the means to contact individuals interested in purchasing
a business opportunity.
What differentiates real time leads
from more traditional business leads is the means by which they are
harvested and timeliness. Traditionally, business leads were generated
by a MLM or franchise owner cold-calling on individuals or by business/
social networking. Real time leads are harvested via websites targeting
MLM/ franchise opportunity seekers. Individuals interested in such
business seek out information on the web, choose opportunities best
suited to themselves and fill out a form requesting contact from those
selling the business opportunities.
One of the more
intriguing facets of real time leads is how “fresh” they are. MLM/
franchise opportunity sellers can receive a request from an opportunity
seeker the moment the form is completed. Within seconds of an online
forms completion opportunity seeker and seller can be in direct contact
with each other.
Fees for real time leads are based on supply
and demand. Packages of such leads typically consist of at least 20
leads and cost at least $4 per lead.
An important thing to
consider when purchasing real time leads is quality. It is reasonable
to expect some leads are from unqualified opportunity seekers. Real
time lead suppliers are aware of this. Reputable real time lead sellers
offer 10% extra leads for free per order to compensate lead buyers for
“bad” leads. Thus, an order for 100 leads should include 5 to 10 extra
leads for free.
Another type of real time lead is a new trend
in marketing called " Live Lead Transfers " These leads are generated
by an auto dialer that dials thousands of phone numbers a minute. When
the dialer dials a home or business it plays a greating with an option
for the listener to press 1 to be transfered to a live operator, or to
press 2 to be deleted from the list. This is a very effective means of
marketing and has been pioneered by such companies as Transferguru and
leads direct marketing. The usual price one of these companies charges
per transfer ranges from $3 up to $25. With the advent of the internet,
VOIP has played a major role in Live Lead Transfer Technology.
Opt-in leads
Opt-in
leads are similar to Real Time Leads in that they are generated by
individuals seeking home based business opportunities via the internet.
These leads are a resource for individuals building MLM, network
marketing (NM) and franchise businesses.
Opt-in Leads should
have at the very least the opportunity seeker’s full name, postal
address, email address, phone number and time zone. Quality Opt-in
Leads, in addition to the aforementioned, will include the type of home
based business, how many hours a week, level of interest, desired
income and how much the prospect wants to make from the business
opportunity.
Differentiators between Opt-in Leads and Real Time
Leads are timeliness, cost and how they are used. Often, Opt-in Leads
are approximately 72 hours old – Real Time Leads are seconds old.
Opt-in
Leads are less expensive than Real Time Leads. One can expect to pay
around $39 for 20 Opt-in Leads. Reputable sellers of Opt-in Leads
overfill orders by 10% to allow for possible inaccurate information in
a lead.
Another differentiator between Opt-in and Real Time
Leads is how they are best used. Since Real Time Leads are seconds old,
the opportunity seeker and provider can contact each other immediately.
This being the situation, phone contact is best. Since Opt-in Leads are
usually around 72 hours old they are best suited for email campaigns –
but still can be used as phone leads.
|